We usually process the order within 2 days, and it would take 5-7 days to arrive atyou. Because of the COVID-19 impact , sometimes the delivery would be delays. Please don't worry when you do not receive your shipping information, just contact us and please give us some time to fix it with UPS.
What shipping carriers do you use?
UPS& USPS. Depends on the closest distance to the warehouse.
After I place my order, how long until it arrives?
Our average ETA is currently 5-7 days , however shipping carriers are experiencing capacity issues from extremely high demand + COVID-19 impact, and in some cases deliveries may be delayed.
Do you offer expedited shipping options?
Currently we do not offer expedited shipping options, UPS are currentlbehind on their fulfillment guarantees.Customers may experience delays ondelivery times and tracking updates.
Can I track my purchase?
Yes, you will receive an email with shipping information after we ship out, you will get the tracking number there. To change or cancel an order that has already been processed, please contact our Customer Service department via email: email@example.com for assistance
Can you ship to my address?
We only ship to physical addresses within the 48 contiguous United States. We do not ship outside the United States at this time. If you can finish payment on the page, then it means your address is in our delivery area.
By using and purchasing through the zeborabiotech.com, you consent to our shipping and return policy