We typically process orders within 2 days, and it usually takes an additional 5-7 days for delivery. Due to extreme weather conditions, there may occasionally be delays in delivery. If you do not receive your shipping information, please don't worry—just contact us and allow us some time to resolve any issues with UPS&USPS.

Shipping FAQ:

What shipping carriers do you use?
We use UPS and USPS, depending on the closest distance to our warehouse.

After I place my order, how long until it arrives?
Our average estimated time of arrival (ETA) is currently 5-7 days. However, shipping carriers are experiencing capacity issues due to extremely high demand and extreme weather conditions, which may result in occasional delivery delays.

Do you offer expedited shipping options?
At this time, we do not offer expedited shipping options. 

Can I track my purchase?
Yes, once your order is shipped, you will receive an email with shipping information, including your tracking number.

How can I change or cancel my order?
To change or cancel an order that has already been processed, please contact our Customer Service department via email at support@zeborabiotech.com for assistance.

Can you ship to my address?
We only ship to physical addresses within the 48 contiguous United States. Unfortunately, we do not ship outside the United States at this time. If you are able to complete payment on our website, it means your address is within our delivery area.

By using and purchasing through zeborabiotech.com, you consent to our shipping and return policies.