Delivery & Returns

Delivery

Orders are delivered by the method of delivery offered by the Seller and selected by you during the order finalization and confirmation process on the Websites.

Satisfaction Guarantee

If you are not completely satisfied with your product, you may request a refund of your payment (less any applicable shipping fees) or a replacement within 60 days of receipt. This policy is only applicable for the original, end-user purchaser for sixty (60) days from the date of purchase and is limited to the United States. If you purchased from a different retailer please refer directly to their return/refund policy. To receive your refund or replacement, please contact us or email us at support@zeborabiotech.com.

For faster service, please have your order confirmation number and your original packaging available. We may also request that you return your product, although such a return is not required in order for you to receive your refund or replacement. Please allow 3 – 5 business days for your refund to process. Your refund will be processed to the original payment method provided at the time of purchase. Please allow 7 – 10 business days to receive your replacement product, if you have requested a replacement. Due to item availability, some replacements may be delayed or changed to a refund. 

Effective: March 1, 2023